Booking your Holiday

TERMS AND CONDITIONS

The following terms and conditions shall apply in respect of all Italian Cooking Holiday bookings and will form the basis of your contract with "Flavours of Italy Ltd".

1. All arrangements are made subject to the following terms and conditions, and the signing of the Booking Form by you or your authorised representative shall be deemed to be acceptance of an agreement to be bound by these conditions.

2. No contract exists until we have received the Booking Form properly completed, together with the appropriate deposit, and until appropriate confirmation has been issued by us.

3. A deposit of 40% per person is payable at the time of booking which will be non-refundable except in the event of the booking not being accepted by us for any reason, or if due to unforeseen circumstances we are unable to provide the course for which you have booked.

4. The balance of the price is payable in full ten weeks before departure. If the balance remains unpaid, we reserve the right to cancel the booking and retain the deposit.

5. Cancellations must be made in writing to us and must be made by the person who signed the original Booking Form. Any notice will become effective from the date of receipt by us of the notice. The following cancellation charges will be levied, (i) up to 28 days prior to departure 30% of the price (ii) 27 days to 14 days prior to departure 60% of the price (iii) 13 days or less prior to departure, or on departure date, 100% of the price.

6. It is a requirement of the booking that you must arrange adequate holiday insurance. Such insurance should cover full medical expenses, personal baggage, personal accident, accident, loss or damage to property, cancellation or curtailment, personal liability, legal expenses and emergency.

7. We shall not accept responsibility for any cancellations or effect on your holiday due to war, threat of war, civil strife, industrial dispute, terrorist action, natural or nuclear disaster, fire or adverse weather conditions.

8. We reserve the right to withdraw or modify at any time the arrangements advertised where necessary to do so. In the unlikely event of the accommodation advertised not being available, we will endeavour to provide suitable alternative accommodation.

9. All reasonable and proper steps have been taken to ensure that the accommodation and services are as advertised. We will be responsible for any acts or omissions of our own employees and agents whilst acting within the scope of their employment but cannot be responsible for the acts or omissions of those providing services over which we have no direct control.

10. The accommodation advertised at I Castagni and Casino Pisanelli are private villas and fall outwith local hotel regulations.

11. In the interests of safety and hygiene, you are advised to wear appropriate clothing and footwear in the kitchen at all times.

12. We shall not be responsible for luggage lost in transit while the responsibility of an airline. Where possible we will provide advice and assistance in seeking to retrieve any luggage so lost.

13. We will not be responsible if you suffer illness, personal injury or death as a result of misadventure during the period of your overseas trip arising out of an activity that does not form part of the course provided by us.

Flavours also has a Privacy Policy in place to protect our clients.