Privacy Policy

We respect your privacy and are committed to keep your personal information safe. We comply with the Data Protection Act on how your data will be used and prevent any unauthorised person of getting hold of it.

Your personal information and how we use it

Collecting your information is necessary to communicate with you, respond to your requests and provide the service you requested. We will only use your information for these purposes and will never disclose your details to third parties or unauthorised users.

Personal details including your name, address, phone number and email address are collected when you use our website and contact us about a holiday booking by the phone, email or fax. We may collect this information when you make a reservation or enquiry from our website or when you sign up to receive our email newsletters. Please remember you can opt-out and unsubscribe from our mailing list at any time and you will never be asked to share sensitive information by email.

If you do not wish to receive any information about us and our services then please let us know. You have the right to ask us for a copy of all your personal information that we hold. If you have any queries. please contact us at: The Data Protection Officer, Flavours of Italy Ltd. 67 Raeburn Place, Edinburgh, Scotland EH4 1HJ, United Kingdom.

Telephone calls

We monitor and record in-bound and out-bound calls for training purposes and to enhance customer service.

When do we share information?

We do not sell your personal information to others.

Cookies

We use “cookies” to collect information about usage of the website, understand your preferences and how to improve the relevance of our products and services.

We use the following types of cookies in our website:

Google Analytics

We collect information via Google Analytics to see how visitors use our site. The information collected through cookies is anonymous. It gives us an overview of the number of visitors to our site and where they have come from. It also gives us insights into what pages people have visited. This information will then get analysed and compiled into reports to improve our site and services. The use of this cookie is subject to Google’s current cookie policy http://www.google.com/intl/en/policies/. Google Analytics will continue to collect information even when cookies are ‘declined’ (See below). By continuing to use this site you agree to allowing Google Analytics cookies to interact with your computer.

Third Party Cookies

Web pages can contain embedded content. This means if you link through a third party website from our site or click on banner advertising, it is possible that you will be sent cookies from these websites. We have no control over these cookies’ settings nor do we have any responsible for them. In order to receive more information about these cookies you should check the third party’s website, their cookies policy, how they are managed and how they function.

To Disable Cookies

If you would rather not allow cookies to interact with your computer, you can disable cookies for this site by clicking on ‘Decline Cookies’. This can be found either in the black bar which appears at the top of the website when you first visit, or by clicking on the red (or green) Privacy Settings icon in the bottom right of your screen. Please note this does not affect Google Analytics, which will continue to interact with your computer (see above).

Copyright

All materials on our website are the copyright of Flavours or are reproduced with permission from other copyright owners. All rights are reserved. We ask that the materials on this website may be retrieved and downloaded solely for personal use. No materials may otherwise be copied, modified, published or otherwise distributed without the prior written permission of Flavours of Italy Ltd. For information on how to obtain permission to reproduce any of our copyright material, please get in contact with us at info@flavoursholidays.com or ring us on 0131 343 2500.

Links

Links to other websites are provided by Flavours in good faith and for information only. We disclaim any responsibility for any materials contained in any website linked from this site.
Cookies

Google Remarketing

When users have previously visited our site before browsing other websites on the internet, this Google written cookie will display advertisements to the user. To see further information about Google Remarketing visit: http://www.google.com/ads/innovations/remarketing.htm